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Frequently asked questions
Your Journey Starts Here
At Hays Travel, we specialize in creating unique travel experiences tailored to your preferences. We are fully ABTA and ATOL bonded for your financial protection.
Rely on Sarah's expertise to guide your next adventure towards unforgettable memories and exclusive deals every day of the week.
I created this space to offer helpful, honest advice and inspiration while you plan your next trip—whether it’s a quick getaway or the holiday of a lifetime.
With over 20 years of experience in this amazing industry, I invite you to visit my About Me page to learn more about my journey. But here’s why working with a Personal Travel Consultant like me is so much better than booking through the internet:
💬 Real support, when you need it – I’m available outside standard office hours, so you won’t be stuck waiting on hold or chatting with a bot.
🌟 Personalised, unbiased advice – I take time to understand your needs and tailor recommendations that truly suit you.
🏨 Direct liaison with hotels & suppliers – Need a special request or celebration arranged? I’ll do my best to make it happen.
🧳 Packages built around you – Your holiday isn’t off-the-shelf. I’ll ensure every detail fits what you want.
🤝 Human connection, not automation – I genuinely care about my clients, and my 5-star Trustpilot reviews reflect that.
If you value personal service, expert insight, and stress-free planning, I’d love to help you create something magical.
Let’s start planning your next unforgettable adventure.
Warm wishes,
Sarah xx
Trust Pilot Reviews
Nightingale
Sarah Hays Travel
Sarah has spent weeks finding our holiday
We haven't been easy customers as we have 3 different families to please, but Sarah has been very patient and helpful. The service she has provided has been excellent
This is actually my 2nd booking in 3 months with Sarah, she takes all the stress out of process which makes it all so easy
Steve C
Fabulous Malta Honeymoon Memories
We were looking for a November honeymoon special destination. Sarah was able to discuss our options and between us we were able to select a suitable hotel in Sliema, Malta.
She was able to arrange all the travel arrangements on our behalf, leaving us to concentrate on our forthcoming wedding.
Thanks to Sarah we were greeted with a wonderfully presented room and a lovely bottle of fizz to commence our trip.
We thoroughly recommend The Waterfront Hotel which provided us with lovely friendly staff and great amenities.
Breakfasts provided plenty of selection and set us up for days of exploring the island. Sarah also took the time to provide us with her own recommendations for our stay, which gave us a helpful steer towards locations to visit and places to eat and drink. Many thanks for helping us to make memories and enjoy a fabulous honeymoon.
Melvyn
Sarah has been fantastic ,from first meeting her to booking the holiday . She has been very helpful and making everything stress free. Will definitely refer her to friends and family .
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